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Bibframe Work

Title
Driving customer equity
Type
Text
Monograph
Contribution
Rust, Roland T. (Contributor)
Zeithaml, Valarie A. (Contributor)
Lemon, Katherine N. (Katherine Newell) (Contributor)
Subject
Customer services (LCSH)
Customer relations (LCSH)
Marketing (LCSH)
Strategic planning (LCSH)
Language
English
Illustrative Content
Illustrations
Classification
LCC: HF5415.5 .R87 2000 (Assigner: dlc) (Status: used by assigner)
DDC: 658.8 full (Assigner: dlc)(Source: 21)
Supplementary Content
bibliography
index
Content
text
Authorized Access Point
Rust, Roland T. Driving customer equity
Admin Metadata
Generation Process: DLC marc2bibframe2 v2.5.0
Status: changed
Encoding Level: core
Description Conventions: Anglo-American cataloguing rules
Identified By: bf:Local, 11926608
Change Date: 2015-11-19T09:02:02
Creation Date: 2000-03-01
Description Modifier: United States, Library of Congress
Description Authentication: Program for Cooperative Cataloging
Assigner: United States, Library of Congress