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Bibframe Work

Title
The veterinary receptionist
Type
Text
Monograph
Contribution
Corsan, John R. (Contributor)
Mackay, Adrian R. (Contributor)
Subject
Veterinary hospitals (LCSH)
Receptionists (LCSH)
Hospitals, Animal (MESH)
Animal Technicians (MESH)
Consumer Satisfaction (MESH)
Medical Receptionists (MESH)
Language
English
Illustrative Content
Illustrations
Classification
LCC: SF756.28 .C67 2008
SF 604.5 C826v 2008
DDC: 636.08/32 full
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Could not render: bf:status
Supplementary Content
bibliography
index
Content
text
Table Of Contents
Client service defined
Make your first impressions count
Focus on your client
Making the client feel 'special'
Telephone skills
Professional under pressure
Profit from complaints
Client service solutions
Fundamentals of first aid
Labelling and dispensing.
Authorized Access Point
Corsan, John R. The veterinary receptionist
Admin Metadata
Generation Process: DLC marc2bibframe2 v2.5.0
Status: changed
Encoding Level: core
Description Conventions: Anglo-American cataloguing rules
Identified By: bf:Local, 15360699
Change Date: 2009-09-01T06:47:25
Creation Date: 2008-07-08
Description Modifier: United States, Library of Congress
Description Authentication:
Non-rendered Predicates: bf:assigner