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Bibframe Work

Title
Customer relationship management and the social and semantic web
Type
Text
Monograph
Illustrative Content
illustrations
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Classification
LCC: HF5415.5 .C83614 2012 (Assigner: dlc) (Status: used by assigner)
DDC: 658.8/1202854678 full (Assigner: dlc)(Source: 23)
Supplementary Content
bibliography (bibliography)
index (index)
Content
text (txt)
Summary
"This book provides an overview of the field of the Semantic Web, social Web and CRM by uniting various research studies from different subfields, exploring the opportunities and challenges confronting organizations using Web 2.0 and 3.0"--Provided by publisher.
Authorized Access Point
Customer relationship management and the social and semantic web