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Bibframe Work

Title
Crash course in dealing with difficult library customers
Type
Text
Monograph
Subject
Public services (Libraries)--United States (LCSH)
Library users--United States (LCSH)
Libraries--Public relations--United States (LCSH)
Libraries--Security measures--United States (LCSH)
Conflict management (LCSH)
LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General (BISACSH)
LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management (BISACSH)
Language
English
Geographic Coverage
United States
Classification
LCC: Z711 .M67 2014
DDC: 025.5 full
LAN025000
LAN025010
Could not render: bf:status
Supplementary Content
bibliography
index
Content
text
Summary
"Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"-- Provided by publisher.
Authorized Access Point
Mosley, Shelley, 1950- Crash course in dealing with difficult library customers