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Bibframe Work

Title
The service profit chain
Type
Text
Language
English
Illustrative Content
illustrations
Classification
LCC: HF5415.5 .H47 1997 (Source: dlc)
DDC: 658.8/12 full (Assigner: dlc)
Identified By
Lccn: 96044611
Authorized Access Point
Heskett, James L. service profit chain
Authorized Access Point Variant
Sasser, W. Earl. service profit chain
Schlesinger, Leonard A. service profit chain