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  Label Dataset Type Subdivision Identifier
1. Congress on Customer Satisfaction (2nd : 1992 : Lake Buena Vista, Fla.) Customer satisfaction, focus on the customer Chicago, Ill: American Marketing Association; c1992

 BIBFRAME Instances
 Instance 1087564
2. Hart Publications, Inc Hart's report on gas customer satisfaction Potomac, MD

 BIBFRAME Instances
 Instance 11126249
3. Customer Satisfaction Research Institute (Shawnee Mission, Kan.) Customer satisfaction Shawnee Mission, Kan: Customer Satisfaction Research Institute; 1980

 BIBFRAME Instances
 Instance 3249169
4. Carter, Joseph R. (Joseph Robert), 1951- Purchasing and materials management's role in total quality management and customer satisfaction Tempe, Ariz: Center for Advanced Purchasing Studies; c1993

 BIBFRAME Instances
 Instance 1581659
5. Hart's report on gas customer satisfaction

 BIBFRAME Works
 Work
Text
Serial		 11126249
6. Carter, Joseph R. (Joseph Robert), 1951- Purchasing and materials management's role in total quality management and customer satisfaction

 BIBFRAME Works
 Work
Text
Monograph		 1581659
7. 1997 customer satisfaction survey report

 BIBFRAME Works
 Work
Text
Monograph		 11849661
8. Mishra, Hari Govind, author Dominance of affective over cognitive customer satisfaction in satisfaction - loyalty relationship in service encounters Ahmedabad: Indian Institute of Management; 2014

 BIBFRAME Instances
 Instance 18265374
9. Bhote, Keki R., 1925- Beyond customer satisfaction to customer loyalty New York: American Management Association; c1996

 BIBFRAME Instances
 Instance 1163727
10. Gitomer, Jeffrey H. Customer satisfaction is worthless, customer loyalty is priceless Austin, Tex: Bard Press; c1998

 BIBFRAME Instances
 Instance 3087662
11. Indonesia. Menteri Negara Pendayagunaan Aparatur Negara. How to turn customer complaints into customer satisfaction [Jakarta]: Ministry of Administrative Reform, Republic of Indonesia, Deutsche Gesellschaft für Technische Zusammenarbeit; [2004]

 BIBFRAME Instances
 Instance 16525895
12. Asian Productivity Organization Customer satisfaction in the service sector Tokyo: Asian Productivity Organization; 2000

 BIBFRAME Instances
 Instance 13971279
13. Vavra, Terry G. Improving your measurement of customer satisfaction Milwaukee, Wis: ASQ Quality Press; c1997

 BIBFRAME Instances
 Instance 4488397
14. Allen, Danica R., 1959- Customer satisfaction research management Milwaukee: ASQ Quality Press; c2004

 BIBFRAME Instances
 Instance 13495408
15. Allen, Danica R., 1959- Linking customer and employee satisfaction to the bottom line Milwaukee, Wis: ASQ Quality Press; c2002

 BIBFRAME Instances
 Instance 12658905
16. Allen, Danica R., 1959- Analysis of customer satisfaction data Milwaukee, Wis: ASQ Quality Press; c2000

 BIBFRAME Instances
 Instance 11905085
17. Edosomwan, Johnson Aimie, 1953- Customer satisfaction management frontiers--I [Fairfax, VA]: CIC Group; [c1997]

 BIBFRAME Instances
 Instance 735226
18. Congress on Customer Satisfaction (2nd : 1992 : Lake Buena Vista, Fla.) Customer satisfaction, focus on the customer

 BIBFRAME Works
 Work
Text
Monograph		 1087564
19. 1998 customer satisfaction survey results

 BIBFRAME Works
 Work
Text
Monograph		 11967664
20. Bender, David South Dakota Motor Carrier Services 2006 customer satisfaction assessment

 BIBFRAME Works
 Work
Text
Monograph		 14854150


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