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The Library of Congress > Linked Data Service > LC Subject Headings (LCSH)

Customer relations--Management

URI(s)

http://id.loc.gov/authorities/subjects/sh2007005453
http://id.loc.gov/authorities/sh2007005453#concept

Components

Variants

CRM (Customer relationship management)
Customer relationship management

Closely Matching Concepts from Other Schemes

asiakkuudenhallinta
CRM
Customer relations Management
customer relationship management Label from public data source Wikidata
Kundenmanagement
Kundenverwaltung
Relations avec la clientèle -- Gestion

Sources

found: Work cat.: 2009378278: Schellong, Alexander. Citizen relationship management, c2008:t.p. (Alexander Schellong) p. 1 (Customer Relationship Management; CRM is the acronym and term used for a body of management philosophies, practices, and technology utilizations) p. 15 (central to CRM is managing the relationship between the customer and the enterprise)

found: LC database, Feb. 23, 2009("customer relationship management" keyword search in title field: 89 hits)

Instance Of

Scheme Membership(s)

Library of Congress Subject Headings

Collection Membership(s)

Change Notes

2007-07-18: new

2009-06-12: revised

Alternate Formats