found: Work cat: 2014034232: Phillips, W. This is why we can't have nice things, 2015:subtitle (mapping the relationship between online trolling and mainstream culture)
found: Merriam-Webster Unabridged online, viewed Sept. 4, 2015(troll, verb: 6a: to antagonize (others) online by deliberately posting inflammatory, irrelevant, or offensive comments or other disruptive content)
found: Collins English Dictionary WWW site, viewed Sept. 4, 2015(troll, verb: (intransitive) (computing, slang) to post deliberately inflammatory articles on an internet discussion board)
found: PC Encyclopedia WWW site, viewed Sept. 4, 2015(trolling: (3) Posting derogatory messages about sensitive subjects on newsgroups, forums and chat rooms in order to vent one's feelings. The anonymity of such venues enables people to say things they would not say in person, and they often like to ratchet up emotions to generate strong reactions)
found: Journal of Politeness Research, 6(2), Jan. 2010p. 215-242 (Trolling in asynchronous computer-mediated communication: From user discussions to academic definitions)
found: Webtrends on About.com, viewed Sept. 4, 2015(How Internet Trolling Affects the Social Web)
