Bibframe Instance

Title

Linking customer and employee satisfaction to the bottom line: a comprehensive guide to establishing the impact of customer and employee satisfaction on critical business outcomes

Identified By

Lccn: 2002001314

Isbn: 0873895010 (alk. paper)

Supplementary Content

Includes bibliographical references (p. 225-232) and index.

Note

physical details: ill.

Dimensions

24 cm

Extent

xvii, 238 p.

Provision Activity

Publication: Wisconsin 2002

Publication: Milwaukee, Wis: ASQ Quality Press, c2002

Responsibility Statement

Derek R. Allen and Morris Wilburn

Media

unmediated

Could not render: bf:code

Issuance

single unit

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Admin Metadata

Status: new

Date: 2002-01-28

Agent: United States, Library of Congress

Admin Metadata

Status: changed

Date: 2011-07-15T10:49:48

Description Modifier: United States, Library of Congress

Admin Metadata

Generation Process: https://github.com/lcnetdev/marc2bibframe2/releases/tag/v2.7.0

Status: changed

Date: 2024-08-05T21:00:21.778022-04:00

Agent: United States, Library of Congress, Network Development and MARC Standards Office

Admin Metadata

Encoding Level: core

Description Level: http://id.loc.gov/ontologies/bibframe-2-3-0/

Description Conventions: Anglo-American cataloguing rules

Identified By: bf:Local, 12658905

Description Authentication: pcc

Bibframe Instance

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